At Thousand Oaks Family Dentistry, we pledge to be committed and available to our patients. We understand that your dental emergencies and concerns may not coincide with our business hours. In fact, they typically seem to arise at the least convenient times possible. This is why we are proud to offer our after hours phone service.
Our promise to our patients is anytime you call our office number, one of our staff member’s phones will ring- any time, day or night. You will never be forwarded to a call service and any message you leave will typically be followed up in about two hours (a little longer for late night calls).
After hours callers will typically encounter our office manager, Michael. He brings years of experience in dental emergencies, insurance billing and scheduling to the convenience of your phone. Whether you have a filling fall out at 10am on a Saturday or an insurance question on an idle Thursday evening, he will be there to answer.
Why do we provide this service? Simply put, our practice is a patient-centric environment. We know you have many options, and are honored that you choose to visit us at Thousand Oaks Family Dentistry. Dental care can be an intimidating endeavor, and thus we are here to make the process as easy, simple and convenient as possible.